

You've Got Mail
Book superstore magnate Joe Fox and independent book shop owner Kathleen Kelly fall in love in the anonymity of the Internet—both blissfully unaware that he's trying to put her out of business.
Critics Sentiment
Kathleen admits she hoped it would be Joe
Kathleen's bookstore loses business to Fox Books
The film rises from its lowest point during the bookstore's decline to its emotional peak in the garden reconciliation scene, with sentiment jumping nearly 3 points.
You've Got Mail follows a gentle upward arc despite some moral complications around Joe's deception. Critics appreciated the charming performances and nostalgic internet romance, though many found Joe's manipulation of Kathleen ethically troubling. The film ultimately succeeds on the strength of its final act, particularly the garden scene which most reviewers considered genuinely romantic and emotionally satisfying.
Full cast
Showing 20 of 56
Meg Ryan
Kathleen Kelly

Tom Hanks
Joe Fox

Greg Kinnear
Frank Navasky

Parker Posey
Patricia Eden

Heather Burns
Christina Plutzker

Dave Chappelle
Kevin Jackson

Jean Stapleton
Birdie Conrad

Steve Zahn
George Pappas

Dabney Coleman
Nelson Fox

John Randolph
Schulyer Fox

Hallee Hirsh
Annabelle Fox

Jeffrey Scaperrotta
Matt Fox

Cara Seymour
Gillian Quinn

Katie Finneran
Maureen, the Nanny

Michael Badalucco
Charlie

Deborah Rush
Veronica Cash

Veanne Cox
Miranda Margulies

Bruce Jay Friedman
Vince Mancini

Sara Ramirez
Rose, Zabars Cashier
Howard Spiegel
Henry, Zabars Shopper
Crew
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